Custom Odoo Loyalty Program for POS and eCommerce
Enterprise-grade loyalty engine with tiers, rewards, birthday gifts, QR-based registration, POS integration, and automated tier evaluation - built for modern retail.
A Complete Loyalty System Built for Real Business Needs
This solution goes far beyond Odoo's standard loyalty features. We built an end-to-end loyalty engine designed for brands that want deeper engagement, personalised rewards, and multi-channel consistency.
Bronze to Platinum - Rewards That Grow With Your Customers
Four loyalty tiers with escalating benefits. Customers advance automatically when they hit the spend or points threshold for the next level.
- Points on every purchase
- Basic discount coupons
- Birthday reward
- QR card registration
- All Bronze perks
- Higher point multiplier
- Early access to sales
- Priority support
- All Silver perks
- Free shipping on orders
- Exclusive product access
- Enhanced birthday gift
- All Gold perks
- Lifetime luxury gift
- VIP event invitations
- Dedicated account manager
Everything Your Loyalty Programme Needs
Built natively in Odoo - no third-party apps, no hidden integrations, no lock-in.
Bronze, Silver, Gold, and Platinum tiers with exclusive benefits including discounts, early access, birthday rewards, platinum gifts, and free shipping.
Earn and redeem points across Website, POS, and Sales Orders with advanced multi-channel logic and configurable point rates.
Seamless integration across your physical POS and online store. Customers earn and redeem points in one unified programme wherever they shop.
Customers scan a QR code at the POS to register or look up their loyalty account instantly - no manual search, no friction at the counter.
Automated birthday coupons claimable at POS, Platinum lifetime luxury gifts, and tier-based free shipping for your highest-value customers.
Configurable annual point reset keeps your programme fresh and drives year-round re-engagement - fully automated with no manual effort.
One Loyalty Journey Across Every Channel
Customers earn and redeem points whether they walk into your store, shop on your website, or place a sales order. Every transaction syncs to a single loyalty profile in Odoo.
Rewards That Feel Personal, Not Generic
From birthday surprises to VIP lifetime gifts - your best customers get experiences that match their loyalty.
Auto-generated coupons sent on the customer's birthday, claimable in-store via POS or online.
A one-time lifetime luxury gift automatically granted when a customer reaches Platinum status.
Gold and Platinum members enjoy complimentary shipping automatically applied at checkout.
Silver and above members get early access to new collections, exclusive products, and priority sales.
What Changes When You Run a Proper Loyalty Programme
A well-structured loyalty system does more than reward purchases - it reshapes how customers think about your brand.
Frequently Asked Questions
Quick answers to the most common questions about the loyalty programme.
Yes, fully compatible with both Odoo Community and Enterprise editions across versions 17, 18, and 19.
Absolutely. Everything is configurable - tier names, spend thresholds, point rates, reward types, and benefit rules are all managed from the Odoo backend.
Yes, the loyalty programme works seamlessly across Website, POS, and Sales Orders. Points and tier status sync in real time across all channels.
Yes, we support additional integrations including WhatsApp notifications and mobile app connectivity. Contact us to discuss your specific requirements.
Ready to See It in Action?
Get a live walkthrough of the complete loyalty journey - from points earning to tier upgrades to VIP perks.
Book a Live Demo